Customer Care Representative
Listed on 2026-03-10
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Customer Care Representative
Location:
Kansas City, KS
Schedule:
Full-time | Shift varies, includes possible schedule adjustments
Pay: $15.50/hour to start, increase to $17.50/hour within 3–6 months + $1.00/hour attendance bonus
Express Employment is seeking Customer Care Representatives to support omni-channel customer service for web-based government tools. This role is ideal for someone who values professional customer care and thrives in a fast-paced, technology-driven environment. You’ll assist users through voice and written communication, providing clear, empathetic, and solution-focused support.
Job Responsibilities- Assist customers with web-based tools and online services
- Provide accurate, timely responses to inquiries related to government transactions
- Communicate clearly and professionally in both verbal and written formats
- Navigate multiple systems and applications efficiently
- Follow compliance, quality, and data security standards
- Participate in required training, coaching, and team meetings
- Strong verbal and written English communication skills
- Ability to clearly articulate information (very important)
- Proper grammar, vocabulary, and professional communication required
- Comfortable working in a fast-paced, technology-driven environment
- Must pass background check (government account requires a clean record)
- Must pass drug screening
- Weekly pay
- Medical, dental, and vision insurance options
COME WORK WITH THE #1 STAFFING AGENCY IN KANSAS CITY!
Apply now and call to schedule an interview. We look forward to hearing from you!
Additional Postings available from Express Employment Professionals
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