Office Assistant I

Win at Wilsonart At Wilsonart, we don’t just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care.

You’ll be surrounded by teammates who take pride in their work and look out for one another. You’ll have the chance to learn, grow and make a real impact. And you’ll be part of a company that believes winning means helping you succeed at work and in life.

Here, you’ll win with:

Support that keeps you well Medical, dental, and life insurance

Company-paid short- and long-term disabilityFSAs and dependent care options

Vision and legal benefits

Gym discounts and wellness clinics

Tuition reimbursement—for you and your dependents

Opportunities to grow Clear paths to promotion and internal mobility

Training, coaching, and mentorship

Development programs to support your goals

Time for what matters

Paid vacation and holidays in your first yearA culture that respects work-life balance

Job Description:

Position Overview:

Office I/Customer Service Wilsonart, in Kansas City, currently has an opening for an Office I/Customer Service representative. This person will work directly with our customers and will be required to enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required. This position performs extensive data entry into our internal system. Performs other tasks as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Performs duties in accordance with specific instructions and established work methods

Enters orders via 10 key into internal system

Resolves routine questions and problems via phone, email, and occasionally in person

Assists the needs of the customer

Performs other tasks as required KNOWLEDGE, SKILLS & ABILITIES Skill in resolving routine questions and problems

Experience with Microsoft Office Suite, especially Outlook Skill in data entry (10 key)
Ability to follow directions, take notes, and self-start

Ability to work under direct supervision

Ability to multi-task, while staying organized EDUCATION and/or EXPERIENCE High School Diploma or GEDEXPERIENCE1+ years experience

Fifteen semester hours of college in a related field may substitute for the required experience PHYSICAL DEMANDS Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment

Located in a comfortable indoor area. Examples: executive, management and support positions.

Wilsonart is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We’re looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win sonart is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.