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Sales - Customer Service Representative - Integrated Supply

Job in Kansas City, Wyandotte County, Kansas, 66115, USA
Listing for: The Employee Connect
Full Time position
Listed on 2026-09-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23 - 25 USD Hourly USD 23.00 25.00 HOUR
Job Description & How to Apply Below

Sales
- Customer Service Representative
- Integrated Supply

Location:

Kansas City, Kansas

Shift/

Schedule:

Full-time, day shift, Monday to Friday

Pay/Compensation: $23.00 to $25.00 per hour

About the Role

An established industrial supply distributor is hiring a Customer Service Representative for an onsite integrated supply program. You will be the go-to contact for plant customers ordering parts and supplies. This contract suits a service-minded professional who enjoys solving problems quickly.

Assignment Details
  • Contract assignment, 6 months with possible extension
  • Work setting: onsite
  • Openings: 1
  • Anticipated start: within the next two to three weeks
Core Responsibilities
  • Process customer orders, quotes and returns accurately
  • Answer product, pricing and delivery questions by phone and email
  • Source hard-to-find items through vendors and catalogs
  • Track open orders and follow up on late shipments
  • Maintain accurate records in the ERP system
  • Build strong relationships with onsite plant customers
Required Qualifications
  • 2 or more years of customer service or inside sales experience
  • Proficiency with Microsoft Office and an ERP system
  • Clear phone and written communication skills
  • Strong follow-through and attention to detail
  • Able to work onsite at a customer facility
Preferred Qualifications
  • Industrial, MRO or safety products experience
  • SAP or Oracle ERP experience
  • Purchasing or procurement background
  • Prior work in a fast-paced distribution or industrial setting
  • Willingness to cross-train in receiving, shipping and inventory`
  • Strong record of attendance and safe work habits
Work Environment
  • Clean, organized warehouse or storeroom setting
  • Safety-first culture with required PPE provided onsite
  • Steady workload with clear daily priorities
  • Regular standing, walking, bending and lifting
  • Supportive supervisors and a team-based environment
Who Thrives Here
  • Dependable workers who show up on time every day
  • Detail-minded people who take pride in accurate counts
  • Self-starters who keep busy without constant direction
  • Team players who help out wherever needed
  • People who follow safety rules without shortcuts
  • Anyone looking for steady, hands-on work
Benefits & Pay
  • Pay: $23.00 to $25.00 per hour
  • Consistent weekday schedule
  • Contract employment through The Employee Connect
  • Clear assignment dates with a possible extension
  • Fast, simple application and interview process
  • Dedicated recruiter support from application through assignment end
Screening Questions
  • How many years of customer service or inside sales experience do you have?
  • Which ERP or order systems have you used?
  • Describe a time you resolved a difficult customer order issue.
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