Head Start ERSEA​/FCE Coordinator

Head Start ERSEA/FCE Coordinator

Are you passionate about connecting children and families with resources that help them thrive? Futures First is seeking a Head Start Eligibility/Recruitment/Selection/Enrollment/Attendance (ERSEA)/Family/Community Engagement (FCE) Coordinator to join our Head Start team.

This position plays an important role in connecting families with Head Start services while supporting successful enrollment, attendance, family engagement, and program compliance. The Coordinator facilitates the Head Start intake system by engaging with the community, following up with interested families, assisting with application completion, monitoring enrollment funding, and coordinating recruitment efforts across the Head Start program.

This is an opportunity to make a meaningful difference by helping eligible children and families access and remain engaged in high-quality Head Start services.

Futures First is seeking a Head Start ERSEA/FCE Coordinator to support the successful recruitment, eligibility, selection, enrollment, and attendance of children and families participating in the Head Start program.

This position serves as an important connection between Futures First, families, community partners, and Head Start staff. The Coordinator will lead and monitor recruitment activities, support families throughout the application and intake process, monitor enrollment and attendance data, provide technical assistance to family service staff, and help ensure program activities align with Head Start requirements and established policies and procedures.

The ideal candidate will bring strong organizational, communication, relationship-building, analytical, and problem-solving skills, along with a commitment to serving children and families and supporting equitable access to early childhood services.

Key Responsibilities:

• Community Engagement & Recruitment:
  Build relationships with community agencies and partners, participate in outreach events, share Head Start information, and identify resources that support families and program needs. Lead and monitor recruitment efforts to maintain funded enrollment.
• Enrollment & Eligibility:
  Support families throughout the Head Start application and intake process, including scheduling, documentation, eligibility assessments, data entry, and timely responses to inquiries. Ensure applications are complete and submitted for review within established timelines and promptly resolve identified issues.
• Attendance & Family Services Support:
  Monitor attendance trends and provide technical assistance and training to family service staff to support the program's 85% attendance expectation.
• Data & Compliance:
  Monitor Head Start data systems and records to ensure accuracy and compliance with program policies and procedures, the Head Start Act, and Head Start Program Performance Standards.
• Family Transitions:
  Support family-centered transitions into, within, and out of the Head Start program.
• Training & Technical Assistance:
  Develop and deliver training, coaching, and technical assistance for family service staff, partners, and other stakeholders regarding family engagement, parent-training requirements, compliance, and effective father/male engagement strategies.

Education and Experience:

• Associate's or Bachelor's degree in a human services field such as Early Childhood Education, Family Services, or Social Work preferred.
• Prior knowledge of Head Start Program Performance Standards, program philosophy, and mission preferred.
• Prior experience with compliance monitoring, database management, and/or case management.
• Experience working with children, families, community organizations, or human services programs is preferred.
• Bilingual fluency in written and oral English/Spanish or English/Somali preferred.

Knowledge, Skills, and Abilities:

• Excellent verbal, written, presentation, interpersonal, and communication skills, with the ability to communicate effectively with diverse individuals and groups.
• Proficiency in Google Workspace, including Docs, Sheets, Slides, and Gmail; internet functions; and database systems. Child Plus experience preferred.
• Strong organizational, problem-solving, decision-making, analytical, and time-management skills, with attention to detail and the ability to manage multiple priorities and meet deadlines.
• Ability to work independently and collaboratively, provide and receive feedback, and maintain a flexible, positive, and professional approach.
• Strong relationship-building skills and the ability to develop rapport with staff, child care providers, children, families, and community partners.
• Ability to collaborate effectively with diverse staff, families, agencies, and community partners.
• Ability to interpret data, perform basic statistical calculations, prepare accurate reports, and draw appropriate conclusions from information.
• Ability to provide proactive, positive compliance monitoring and support across multiple programs.
• Ability to communicate effectively and respectfully with…