Regional Training & Operations Technician

Job Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy.

Together, we pursue a shared mission to create a more sustainable future.

This position is responsible for operating multiple Veolia contracted client water and wastewater facilities. The primary purpose is to cover vacations and absences at existing facilities, assist in the training and development of local operations teams, and serve in a support role at new account start‑ups. Duties include process changes to meet compliance, troubleshooting processes and equipment, routine, reactive, and preventive maintenance, process and compliance sampling, laboratory testing, and writing and distributing a daily shift report.

Between time at designated accounts, the role develops training resources for general water and wastewater industry knowledge and site‑specific treatment training for all technicians in the region. Significant travel is required, sometimes for extended periods (1–2 weeks away from home at a time and up to a month for extenuating circumstances).

• Maintain complete operational coverage of the Veolia operated facilities in the designated region as vacations and unplanned absences arise, covering both day and night shifts.
• Assist in the operational development of all local technicians, including in-person hands‑on training visits, development of electronic training materials, and directing individual technician training.
• Ensure that industry standards and best practices are in use at all Veolia operated facilities.
• Support new account start‑up projects in collaboration with the Senior Wastewater Operational Technician (SWOT) team.
• Provide knowledgeable support to local technicians for troubleshooting process issues and ensuring proactive decisions.
• Operate and control electric motors, pumps, and valves to regulate flow into the wastewater treatment plant.
• Collect and test wastewater samples to determine concentration levels and impurities at the designated frequency.
• Accurately record client data such as chemical residuals, water turbidity, and water pressure.
• Comply with all Veolia and multiple safety parameters/programs.
• Analyze lab data to uncover potential treatment issues and implement process changes to prevent non‑compliance.
• Compile data for the Environmental Protection Agency or state regulatory bodies as needed.
• Coordinate with other operators to maintain wastewater treatment equipment.
• Consult with multiple parties to determine the best treatment for their wastewater.

• Coordinate with multiple to schedule third‑party maintenance support for projects outside Veolia’s scope.
• Complete all preventative maintenance defined by Veolia and multiple management at the designated frequency.
• Assist with all minor maintenance projects to ensure the facility operates effectively and efficiently.
• Assist with all intermediate maintenance projects to ensure the facility operates effectively and efficiently.

• Work with fellow operators on off‑shifts when problems arise.
• Provide 24/7 availability to operators and multiple management.
• Communicate frequently with the Veolia Account Manager regarding operation status, compliance, maintenance, and personnel issues.
• Provide supervision and leadership to the team, exemplifying hard work and attention to detail.
• Provide direction on daily operation and maintenance to ensure compliance.
• Facilitate training of operators for all facets of operation and management.
• Provide clear instructions on equipment operation and…