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Retail Supervisor

Job in Kansas City, Wyandotte County, Kansas, 66115, USA
Listing for: Hyatt Hotels
Per diem position
Listed on 2026-02-24
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below

Property Description

Located in the dynamic heart of the U.S., our hotel blends laid-back luxury with endless entertainment. With an outdoor resort-style pool, family-friendly activities, versatile meeting and event spaces, retail locations, and Margaritaville-inspired restaurants and bars, you'll create unforgettable experiences for our guests. Kansas City, celebrated by Travel + Leisure, the Wall Street Journal, and the New York Times, offers a rich array of outdoor activities, cultural attractions, sports venues, and major events.

Join our high-energy team and help guests enjoy everything this growing city has to offer while embracing the Margaritaville state of mind.

Apply now to be part of the Margaritaville Hotel Kansas City family and elevate your career to new heights!

Overview

Are you a passionate, customer-focused individual with a knack for managing a vibrant gift shop environment? Look no further! We're thrilled to invite you to join our team as a Gift Shop Supervisor. As a key player in our guest experience team, you'll make lasting memories while enjoying an exciting work atmosphere.

Key Responsibilities:

  • Lead and inspire the gift shop team to deliver exceptional customer service.
  • Curate and maintain an appealing and well-organized product display.
  • Manage inventory, reordering, and pricing to ensure optimal stock levels.
  • Implement effective visual merchandising strategies to maximize sales.
  • Collaborate with management to plan promotions, events, and marketing strategies.
  • Handle guest inquiries, complaints, and ensure prompt issue resolution.
  • Maintain cleanliness, orderliness, and compliance with safety standards.
  • Foster a positive and dynamic atmosphere to encourage team growth.

Ready to make our guests' stay unforgettable? Join us and be a part of the exceptional team that defines hospitality excellence. Your journey to a rewarding career starts here!

Qualifications
  • Proven experience in retail, preferably in a supervisory role.
  • Strong communication skills and ability to lead a team.
  • Customer-focused attitude with a keen eye for detail.
  • Excellent organizational and time-management abilities.
  • Proficient in using point-of-sale systems and basic computer skills.
  • Flexibility to work weekends, evenings, and holidays as needed.
  • High school diploma or equivalent; further education is a plus.
  • Passion for creating a warm and welcoming shopping environment.
Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.

In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals:
Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EEO AA
- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

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