Director, Medical Affairs Operations

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At EyePoint, Leadership trusts our employees to get the job done. The patient‑centric and award‑winning approach we're taking in business fuels our focus on science and innovation, commitment to developing and commercializing innovative therapeutics to improve the lives of patients with serious retinal diseases, and delivery of innovative therapeutics to protect vision, specializing in sustained‑release treatments for serious retinal diseases.

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The Director of Medical Affairs Operations is a strategic and operational leader responsible for building, scaling, and optimizing Medical Affairs operations in preparation for FDA approval and commercial launch of drug candidate EYP‑1901. This role serves as a cross‑functional integrator and efficiency driver, enabling compliant collaboration between Medical Affairs and Commercial, Clinical Development, Regulatory, Market Access, Legal, Compliance, IT, and Finance teams.

The Director identifies operational gaps, redundancies, and inefficiencies across functions and implements compliant, scalable solutions that improve speed, clarity, and execution while preserving Medical Affairs independence. The individual acts as the thought partner to the VP of Medical Affairs, while driving planning, execution, and alignment across the function.

Primary responsibilities include, but are not limited to, the following:

• Serve as key person between Medical Affairs and cross‑functional partners, ensuring alignment on strategy, timelines, and execution
• Proactively identify inefficiencies, duplication of effort, misalignment, and handoff gaps across Medical Affairs, Commercial, Clinical, Regulatory, and Market Access
• Design and implement compliant workflows, governance models, and operating structures that streamline cross‑functional collaboration

• Collaborate with Commercial and Market Access to align Medical Affairs launch readiness activities without promotional overlap
• Integrate cross‑functional milestones into launch readiness plans, identifying opportunities to accelerate execution compliantly

• Maintain and continuously optimize Medical Affairs SOPs, policies, and operational frameworks in close collaboration with Legal and Compliance
• Identify opportunities to simplify processes and increase efficiency while maintaining full compliance with FDA, OIG, and Sunshine Act requirements
• Serve as a trusted advisor to cross‑functional teams on compliant operational improvements

• Support Medical Affairs planning and budgeting in coordination with Commercial, Finance, and other internal stakeholders
• Define and monitor KPIs that measure operational efficiency, cross‑functional effectiveness, and launch readiness
• Use data and insights to drive continuous improvement and resource optimization
• Provide integrated operational updates highlighting efficiency gains, risks, and mitigation strategies

• Serve as business owner for Medical Affairs systems, partnering with IT to implement scalable, efficient, and compliant solutions
• Optimize system usage to reduce manual effort, improve insight flow, and enhance cross‑functional visibility
• Ensure data integrity, transparency reporting readiness, and compliant information sharing across teams

• Advisory boards and expert panels
• Continuing Medical Education (CME) and disease‑state awareness initiatives
• Investigator‑initiated studies (IIS) and real‑world evidence (RWE) programs
• Ophthalmology congress…