Senior Change Management Specialist - IT

About Working at Commerce

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

Annual Salary: $93,000.00 - $ (Amount based on relevant experience, skills, and competencies.)

At Commerce Bank, innovation and creativity are the driving forces behind our IT team's success. We are catalysts of transformation who power applications, secure networks, and implement cutting‑edge initiatives that propel our business units forward. The banking industry's rapid evolution provides us with an exciting opportunity to continuously learn, grow, and harness new technologies that elevate the experience for our customers.

What sets Commerce Bank apart is our company culture and leadership, areas in which we continually invest. This commitment fosters innovation, enhances customer and employee experiences, while reinforcing our belief that our diverse team is our greatest competitive advantage. We actively seek candidates who share our passion for technology and bring fresh perspectives to the table. A diversity of backgrounds, experiences, and viewpoints allows us to develop truly innovative solutions that meet the evolving needs of our banking community.

Join us in shaping the future of banking technology. At Commerce Bank IT, you'll find a culture of equity, belonging, and endless opportunities to make a lasting impact. Help us drive innovation that raises the bar for our industry.

The main purpose of this job is to drive Change Management efforts for key IT priorities, including our transformation efforts. This position will focus on the people side of change as it relates to how we are improving our processes, technologies, and organizational structure.

• Develop and implement IT organization moderate to highly complex Change Management strategies and plans in IT utilizing best practices and standards
• Apply IT organization change management processes and tools to support adoption of moderate to highly complex changes
• Create and continually iterate on actionable deliverables for IT Change Management levers, such as a Change Management plan, communications plan, and training plan
• Build relationships and engage with IT leaders and key stakeholders, and measure/monitor their levels of engagement and adoption
• Assess the IT organization’s level of change readiness, identify issues that impact change, and mitigate and manage risks for moderate to highly complex changes
• Measure, demonstrate, and articulate the change impact to the business of specific people, process, and technology changes and make them tangible for employees
• Support the design, development, and delivery of communications to leadership and key stakeholder groups for moderate to highly complex changes
• Collaborate with IT Leadership on design, development, and delivery of training programs customized by impacted stakeholder group to further user readiness for moderate to highly complex changes
• Lead the measurement and monitoring of change progress and support operating model and organization design efforts
• Manage the overall Change project plans and provide status updates to IT Leaders for moderate to highly complex changes in the IT organization
• Collaborate with various cross-functional team and/or project teams and other key stakeholders in the organization
• Perform other duties as assigned

• Advanced experience applying innovative solutions to drive change…