HRIS Analyst; UKG pro

UKG Pro HRIS Analyst

Responsible for supporting, maintaining, and optimizing EVERSANA’s UKG Pro HCM system across HR, Payroll, Benefits, Talent, and Onboarding modules. Serves as a subject matter expert for system configuration, troubleshooting, and end‑user support.

Supports HRIS processes for EVERSANA’s global workforce while leading small projects and system enhancements that strengthen system reliability and enable a seamless and consistent employee experience. Partners with HR, Payroll, IT, and business stakeholders to ensure data accuracy, system efficiency, and highly reliable employee experience.

As a HRIS Analyst, collaborate with stakeholders across the business, HR, IT, Finance, and Payroll to understand the business needs and deliver effective, end‑to‑end global HCM process and technology solutions.

• Serve as the primary support resource for UKG Pro configuration, troubleshooting, and user inquiries.
• Maintain foundational system setup including business rules, workflows, security roles, and data tables.
• Monitor system performance and proactively identify opportunities for improvement.
• Develop and maintain documentation for processes, configurations, and standard operating procedures.
• Lead small‑scale HRIS projects and system enhancements from requirements gathering through testing, deployment, and post‑implementation support.

• Create, update, and optimize UKG Pro workflows (e.g., onboarding, job changes, manager self‑service).
• Maintain role‑based access security; perform monthly access audits and ensure least privilege standards.
• Collaborate with IT to maintain secure integration and timely user provisioning/deprovisioning.

• Review monthly/quarterly UKG release notes; assess impacts and test updates.
• Participate in system enhancement cycles, UAT testing, and change management efforts.
• Recommend configuration improvements that streamline HR processes and enhance user experience.

• Partner with HR, Payroll, Benefits, Finance, and IT to ensure system alignment with business needs.
• Support annual cycles such as Open Enrollment, Year‑End Payroll, Performance, and Compensation processes.
• Provide training and guidance to HR and business partners to maximize use of UKG Pro functionality.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development and proactive bias management.
• All other duties as assigned.

• Travel (as needed)
• Hours:
  
  40 per week with occasional overage to meet critical deadlines;
  Monday to Friday.

Education

• Bachelor’s degree in Human Resources, Finance, Business Administration, Computer Science, Information Systems or a related field. Equivalent work experience may substitute for the degree requirement.

Experience and/or Training

• 3–5 years of hands‑on experience with UKG Pro (Core HCM required; experience with Payroll, Benefits, Onboarding, or Talent preferred)
• Strong understanding of HR processes, U.S. employment practices, and payroll fundamentals.
• Familiarity with HR compliance requirements such as FLSA, FMLA, ACA, and payroll tax laws.
• Demonstrated experience supporting and optimizing HRIS processes, including configuration, troubleshooting, and compliance alignment, across global regions.
• Experience with workflow configuration, system audits, and role‑based security management.
• Hands‑on UKG Pro configuration and system administration experience, including management of system settings, workflow routing, Business Process Flows, role‑based security, and module configuration.
• Ability to analyze data, problem‑solve, and clearly communicate technical information.
• Experience in HR systems architecture with understanding of data, functional interactions, and downstream impacts.
• Experience supporting integrations via API, SFTP, or vendor feeds.
• UKG Pro certifications or completion of UKG training modules.

Technology/Equipment

• Experience with payroll processes and technology.
• Exposure to project management or HR system implementation cycles.
• Intermediate to advanced skills in UKG Pro Reporting/BI tools.

EVERSANA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, or any other protected characteristic. Consistent with the Americans with Disabilities Act and applicable laws, EVERSANA provides reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause undue hardship.

If reasonable accommodation is needed to participate in the interview and hiring process, please contact