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DC IT Support Analyst - Priority Incident Leader

Job in Kansas City, Wyandotte County, Kansas, 66115, USA
Listing for: URBN
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

URBN is seeking an IT Support Analyst to manage IT systems within the Distribution Center and provide desktop support across the enterprise. You will prioritize work with IT, serve as the main escalation contact for critical priority one issues, and collaborate with offsite support teams to maintain service levels.

The role requires a technical degree or 2+ years in desktop support, strong customer service, and experience with 3rd-party vendors for incident escalation and upgrades.

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