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IT Support Analyst — Priority Incident Resolver; DC

Job in Kansas City, Wyandotte County, Kansas, 66115, USA
Listing for: URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)
Full Time position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below
Position: IT Support Analyst — Priority Incident Resolver (DC)

URBN is seeking an IT Support Analyst to support all IT systems within the Distribution Center (DC) and provide desktop support across the enterprise. This role will prioritize work with IT and serve as the main point of contact for escalations on critical priority one issues.

Responsibilities include acting as the primary incident contact at the DC campus, daily multitasking of Service Desk tickets, partnering with DC operations to improve IT service levels, enforcing IT hardware standards,

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