Program Coordinator, Operations

• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner
• Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs)
• Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment of operational success, efficiency, and quality goals
• Properly monitor critical infrastructure shipments to ensure on-time accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed
• Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives
• Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals
• Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities
• Correctly enter data into the Data Center applicable applications/programs tools and maintain/generate required reports
• Properly process, audit, and file various documentation related to Core Enablement activities
• Support a Lean culture within the server staging and data center workflow

• Bachelor’s degree or equivalent related work or military experience
• 2 years of experience in Data Center operations, ML hardware logistics, or supply chain
• Project management experience and knowledge of the high-density server/rack vertical
• Experience with Microsoft Office and DCIM/Inventory Management software
• A highly organized and detail-oriented work style with a proactive and professional attitude
• Excellent creative thinking and problem-solving skills; able to be conclusive, results-oriented, and strategic in thinking regarding technical constraints
• The ability to work with minimal supervision, maintain confidentiality when appropriate, produce accurate output, and meet deadlines
• The ability to build and maintain effective, reciprocal work relationships within and outside of the company (specifically with Infrastructure teams)

Demonstrates expertise in Data Center Operations and ML Hardware Logistics, with a strong focus on Project Management, Supply Chain Optimization, and Stakeholder Communication. Proficient in utilizing DCIM/Inventory Management Software and Microsoft Office to enhance operational efficiency and achieve strategic goals.

• Data Center Operations
• ML Hardware Logistics
• Project Management
• DCIM/Inventory Management Software
• Supply Chain Optimization

• Data Center Operations
• ML Hardware Logistics
• Project Management
• Supply Chain Management
• Data Entry
• Performance Monitoring
• Documentation Processing
• Operational Efficiency
• Rack Integration
• Lean Culture Support

• Creative Thinking
• Problem-Solving
• Detail-Oriented
• Proactive Attitude
• Relationship Building

• Service Level Agreements
• Stakeholder Management
• Asset Utilization
• Infrastructure Teams
• Operational Success

• Microsoft Office
• DCIM Software
• Inventory Management Tools