Clinical Applications Specialist II - Research Administration

Clinical Applications Specialist II
- Research Administration

Department:

Research Informatics

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Research Administration Research Informatics

Clinical Applications Specialist II
- Research Administration

Professional Staff

The Department of Internal Medicine is seeking an Application Analyst II, Research Informatics to support and manage complex projects in collaboration within our institutional structures, faculty, staff, sponsors, and the Health System. The Application Analyst II is responsible for implementation, support, and maintenance of applications to support research and informatics innovation. Works closely with end users to gather requirements, recommend technology solutions, build, troubleshoot and correct problems relating to applications, and assists with implementations of software products and integration.

Uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products. Maintains and supports specified installed application software products. Demonstrates leadership skills in all job responsibilities.

Key Roles and Responsibilities:

Technical Build. Under general direction, designs, documents, builds and modifies the complex critical applications in order to best meet the needs of the organization. Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application must be obtained within 6 months of employment. Learns, develops, and maintains an expert level of knowledge in multiple applications or technical areas or develops competency in more than one applications or technical area.

Understands application impacts within the clinical and/or the business departments and resources. Maintain certifications/proficiencies once obtained. Demonstrates accountability in delivering assigned task. Reports project issues and accomplishments to project manager. Delivers a work product that meets project requirements as defined by the scope and stays within departmental guidelines for application configuration/development.

System Testing. Understands testing concepts including different types of testing and their objectives. Develops and executes tests scripts based on future state workflows and software enhancements/fixes. Works with others to create test scenarios for integration testing incorporating new features and workflows. Responsible for maintenance of test scripts as workflows change based on software changes or user requirements. Documents status and issues of testing and leads troubleshooting activities and issue resolution.

Participates and coaches others in testing by helping to identify test scripts needed, patients needed, and resources to include.

Business Analysis. Directs, coaches and participates with others in the planning, development, implementation, maintenance, support and evaluation of clinical or business application systems as assigned. These activities may include system design, documentation of design decisions, workflow redesign and documentation, data collection, database building, testing and troubleshooting. Gathers and documents requirements for health record tool build. Is able to research opportunities for optimizations independently based on end-user feedback.

Ensures tool design and development meet the needs of end-users. Understands interface protocols and specifications and how information can flow between systems. Works collaboratively with users/stakeholders in assigned areas in the design and implementation of new or optimized applications.

Workflow Documentation. Assists others and participates in the analysis and documentation of current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures and hospital/departmental policies. Participates in communication development of optimizations by producing screen shots and explanations of new feature/function/workflow.

Project Management. Is able to lead small projects and uses project management methodologies to plan, develop scope, timelines and other project requirements. Uses appropriate departmental project management tools, such as Eclipse, SharePoint issues lists, etc. When leading a project, is accountable for delivering the project as assigned. Ensure that project team adheres to departmental standards for all aspects of the project.

Organizes, contributes, and participates in turnover documentation and presentations when projects are complete and handoff to other analysts for support is conducted. Demonstrates knowledge of such tools as process flow documentation, project reporting, Gantt charting, and resource management.

Collaboration and Dissemination. Participates/Contributes/Presents in team and project meetings. Works effectively and efficiently independently or as part of a team. Directs and coaches' others.…