Help Desk Specialist Level 1 — CMS & Digital Signage
Job in
Kansas City, Wyandotte County, Kansas, 66115, USA
Listed on 2026-08-29
Listing for:
Rise ComQi
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Com Qi, a global leader in cloud-based digital signage solutions, is seeking a Temporary Help Desk Agent (Level
1) to be the first point of contact for client-facing technical support across CMS platforms and hardware. This temporary role ends on November 30, 2026.
You will triage, resolve, or escalate inbound requests via Freshdesk, phone, email, and Slack, and coordinate with deployment teams as needed to ensure timely support and adherence to SOPs.
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