Senior WFM Programs Lead: Data-Driven Automation & BI
Listed on 2026-09-17
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IT/Tech
Business Intelligence
Jobtailor seeks a Senior Workforce Management professional to lead cross-functional WFM initiatives from discovery through implementation and continuous improvement. You will collaborate with data, BI, and IT teams to advance reporting, automation, and decision-support across Power BI, SharePoint, and Verint.
Responsibilities include translating business needs into technical requirements, shaping the next generation of WFM for Global Care, and guiding ramp strategy and intraday productivity.
We have an opening for a Senior WFM Programs Lead:
Data-Driven Automation & BI in KS, United States within IT & Technology.
Step into the Senior WFM Programs Lead:
Data-Driven Automation & BI role at Jobtailor in KS, United States and grow with us.
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If your experience matches this role, we encourage you to apply.
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