Clinical Assistant

About the Role

To directly manage and support a busy and efficient Urologic clinical and surgical practice.

• Answer incoming patient calls and clinical questions
• Use clinical judgment to answer patient questions
• Involve or notify MD if clinically relevant or needed
• Direct patient regarding next action needed
• Work with available mid‑levels
• Manage patient portal communications
• Call patients with lab and imaging results and explain and answer questions regarding results
• Manage physician schedule and coordinate clinic and surgery time
• Assist with days‑out and vacation time scheduling
• Assist with work‑in patients and time back in office
• Assist with scheduling new and work‑in patients
• Assist with pre‑certification of imaging and medications
• Assist and coordinate FMLA
• Assist with professional communication with other practices and health care facilities relating to referrals, imaging, medical records
• Work and thrive in a team environment with other clinical staff
• Integrate with other triage and surgery scheduling when appropriate

• Review and prep results in PAQ for physician review
• Coordinate physician follow‑up notification and action of results
• Schedule additional appointments and testing based on results with appropriate coordination, pre‑certification, referrals

• Schedule inpatient and outpatient procedures for physician practice
• Coordinate dates of procedure with patient and physician
• Coordinate pre‑op work, testing, and clearance
• Oversee communications to family and patient regarding surgery process
• Oversee necessary record and health information transfer to hospital and surgery center
• Prepare history and physical surgical consent, relevant clinical information for day and procedure
• Coordinate post‑operative follow‑up appointments and any additional imaging/testing
• Assist with management and collection of imaging data
• Maintain patient safety and confidentiality at all times
• Maintain communication with front desk regarding physician schedule
• Attend required annual training for OSHA and CPR training

• Other duties as assigned

• Medical Assistant, LPN, or RN certification preferred.
• One to two years of previous clinical experience recommended.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine correspondence.
• Ability to speak effectively before individuals or groups of people.

• Thorough knowledge in computer information systems.

• Strong written and oral communication skills.
• Positive, cooperative and professional attitude towards co‑workers and public.

Frequently required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Professional office environment using standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Primarily local during the business day; some out‑of‑the‑area and overnight travel may be expected. May need to travel with assigned physician to work location.

Full‑time position, Monday through Friday, approximately 8 hours per workday. Occasional evening and weekend work may be required as job duties demand.

Competitive compensation plus a comprehensive benefits package that includes medical, dental, and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program, and more.

U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.