Transportation Coordinator
Listed on 2026-07-31
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Nursing
Healthcare Nursing
Description
Department: Nursing
Reports to: Director of Transportation
Reporting to this position: None
Job Classification: Department Staff
Position Purpose: Provides transport assistive services to assigned residents in accordance with care plans, facility policies and procedures and at the direction of supervisor(s).
Major Duties and Responsibilities
Provides transportation services to residents as scheduled or as needed for appointments or events.
Assists resident with transfer activities during the transport in accordance with care plans and established policies and procedures.
Assists resident with onboarding and offboarding from vehicle including use of mechanical lifts, turning, moving, positioning, and transporting into and out of the vehicle and into suitable wheelchair when applicable.
Safeguards resident medical paperwork as needed during medical transports. Provides paperwork to receiving provider.
Accepts directions from the Director of Nursing, Social Services Director, or designee to coordinate transport schedule.
Delivers paperwork subsequent to transport related to state Medicaid voucher transport reimbursement where applicable.
Maintains all required paperwork such as documenting resident presence on the transport roster during onboarding and offboarding, mileage logs, etc.
Delivers resident timely for appointments and events.
Researches and plans for traffic delays, weather delays, etc.
Ensures facility vehicle is properly maintained, fueled, clean and serviced suitable for resident use.
Completes documentation daily as assigned.
Keeps supervisor informed of factors that interfere with being able to perform the work as assigned (i.e. resident issues, vehicle issues).
Reports any untoward event immediately to supervisor.
See also, Certified Nursing Assistant job description.
Additional Assigned Tasks
- Treats all residents with dignity and respect. Promotes and protects all residents’ rights.
- Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal regulations and guidelines.
- Follows appropriate safety and hygiene measures at all times to protect residents and themselves.
- Maintains confidentiality of protected health information, including verbal, written, and electronic communications.
- Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer.
- Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator. Protects residents from abuse, and cooperates with all investigations.
- Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy.
- Participates in all life safety and emergency drills and trainings. Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan.
- Reports work-related injuries and illnesses immediately to supervisor.
- Follows established infection control policies and procedures.
- As a condition of employment, completes all assigned training and skills competency.
- Participates in QAPI or facility assessment activities as needed, such as carrying out duties assigned as part of a performance improvement committee.
- Accepts certified nursing assistant assignments as staffing needs require. Performs certified nursing assistant duties as assigned, in accordance with facility policies and procedures.
- Uses proper lifting and body mechanics while delivering care to residents.
Requirements
Required Qualifications
Minimum requirements include the following:
- Certified Nursing Assistant in good standing with the state, (individualize for your facility)
- Current CPR/BLS certification
- Valid, unencumbered state issued driver’s license
Must have no disciplinary action in effect against certification.
Personal Skills and Traits Desired/Physical Requirements/Working Conditions
- Ability to read, write, speak and understand the English language.
- Must be a supportive team member, contribute…
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