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Service Tech

Job in Kansas City, Wyandotte County, Kansas, 66115, USA
Listing for: Priority Dispatch Corp.
Full Time position
Listed on 2026-09-21
Job specializations:
  • Sales
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
The Service Technician position provides customer service to our customers. Acknowledge any service request from inside/outside sales personnel. Coordinate service work to be done with builder/home-owner in a timely manner. Handle all purchase ordering responsibilities required to fulfill service request.

Supervisory Responsibilities:

None

Essential Job Functions:

Customer Service:
Develop solid, positive working relationships with sales personnel and our customers. Assist and support sales personnel and customers whenever possible; follow through on commitments.

Supply sales personnel and customers with information on each service request. Present a positive attitude to sales personnel, customers and co-workers.

Problem Solving:
Initiates immediate investigation and research when service request is required. Takes responsibility for the service request by identifying solutions that can be resolved in a timely fashion and communicating the path of action to the appropriate associates.

Product Knowledge:
Understands the features and benefits of product lines carried

Performs other duties as required

Required

Skills and Abilities:

Must have basic computer skills, including MS Office suite.

Language skills to effectively present information and respond to questions,Reasoning ability to define and solve problems.

Qualifications:

Education Experience Licenses  and Certifications High school diploma or GED5 years of related production experience

None Physical Demands:

Activity Frequency Activity Frequency Sitting Frequently Pushing  up to 15 Poundsat a time

Occasionally Walking Frequently Pulling  up to 15 poundsat a time

Occasionally Standing Occasionally Lifting  up to 15 poundsat a time

Occasionally Reaching Occasionally Squatting Occasionally Reaching  above

Shoulder Occasionally Kneeling Occasionally Twisting Occasionally Climbing Occasionally Bending /stooping

Occasionally

Operating Motor Vehicle at Work Not Present Not Present – Activity/condition does not exist Occasionally – Activity/condition exists 1/3rd of the time Frequently – Activity/condition exists 1/3rd to 2/3rds of the time Constantly – Activity/condition exists 2/3rd or more of the time
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