Parts Inside Sales Representative

• Employee Type Full Time Non-Exempt
• Manage Others No

Are you a customer-focused problem solver with a knack for sales?

Kraft Tank Corporation is seeking a dynamic Parts Inside Sales Representative to be the friendly voice our customers can rely on for all their parts inquiries and sales needs. Whether you thrive in an engaging environment or enjoy connecting with customers over the phone and email, we want to hear from you!

As a Parts Sales Representative, you will play a crucial role in delivering exceptional customer support. You’ll be the first point of contact for retail customers over the counter and by remote channels, helping them find the parts they need to keep their operations running smoothly.

At Kraft, you won’t just be another employee. You’ll be a valued member of a dynamic team dedicated to excellence and innovation in the tank industry. We pride ourselves on fostering a collaborative work environment where your ideas and contributions are recognized and celebrated. Come be part of a company that is committed to your professional growth while setting you apart from the competition!

• Be the Voice of Customer Service:
  Be the friendly voice on the other end of the line and assist over the counter customers, addressing their parts needs with expertise and enthusiasm.
• Stay Ahead of Customer Needs:
  Proactively manage a daily customer call list to communicate and anticipate weekly and monthly orders including coordinating delivery routes.
• Facilitate Orders Smoothly:
  Verify customer account status and secure necessary authorizations to ensure seamless accuracy and satisfaction.
• Create a Welcoming Space:
  Organize and restock the showroom to provide customers with an inviting shopping experience.

• 1 years of experience in sales or a related field, particularly in the tank trailer industry.
• Exceptional communication and interpersonal skills.
• A positive, can-do attitude, anticipate challenges and rise to meet them.
• Proficiency in Salesforce and Office 365 applications for efficient sales management.
• Strong project management and analytical skills to oversee multiple priorities.

• Must be able to stand, walk, reach, climb, or crouch.
• Ability to lift up to 50lbs.
• Must be able to communicate effectively in written and verbal skills with customers, management, and team members.
• Reasonable accommodation will be provided for those requiring assistance.

• Competitive pay and benefits
• Comprehensive Training Programs to foster your growth.
• A supportive and dynamic environment
• Opportunities to work with industry leaders and cutting-edge technology
• A company that values safety, quality, and the contributions of its team members