Attendant Care Team Lead - Emergency Shelter - Youth

Description

Shift: Thurs-Monday and Friday-Tuesday. 2:30 pm to 11:00 pm

Salary: $24 per hour plus differential

Provides direct support, skill-building, and supervision of daily activities for youth receiving services within the Emergency Shelter. This role includes leadership responsibilities, coordination of care, mentoring Attendant Care staff, and ensuring high-quality, trauma-informed support is delivered consistently and effectively. The Team Lead works closely with clinicians, case managers, families, and community partners to promote safety, stability, and therapeutic progress for youth.

• Provide one-on-one and group-based Attendant Care services focused on emotional regulation, problem solving, learning and practicing daily living and social skills.
• Assist in providing structured and constructive activities that support the client’s treatment.
• Respond to crisis situations using trauma-informed, culturally responsive, and strengths-based interventions.
• Ability to model de-escalation, redirection, and supportive behavioral interventions.
• Assist clients in completing daily living tasks such as preparing meals and performing cleaning duties.
• Provide transportation and community-based support when appropriate.
• Monitor clients, while in bedrooms or sleeping, a minimum every 15 minutes and log those observations.
• Strong understanding of trauma-informed care principles
• Recognize and demonstrate sensitivity to cultural and ethnic differences.
• Remain awake and always alert when working with clients and staff.
• Complete all required documentation thoroughly, on time and according to agency standards.
• Engage individuals in a positive, constructive, respectful and hopeful manner.

• Serve as first-line support for Attendant Care staff, providing guidance, coaching, and modeling of best practices.
• Effectively manage conflict, interact positively with other staff members and participate in supervision activities, team meetings and all required training courses.
• Assist with daily coverage planning, and communication of staffing needs to supervisor.
• Help others succeed by demonstrating exceptional interpersonal skills and the ability to work with persons with severe and persistent mental illness and/or serious emotional disturbance, and the ability to react effectively in a wide variety of human service situations.
• Effective communication, conflict resolution, and problem-solving skills.
• Ability to support staff performance with empathy, accountability, and professionalism.
• Strong organization and time-management abilities.
• Ability to follow and reinforce safety protocols and crisis response procedures.

• High school degree or equivalent.
• Is 21 years of age or older.
• Pass a background and security check.
• Communicate directly and effectively in a cooperative manner.
• Ability to relate and work in an innovative manner with clients at risk of hospitalization.
• Relates a positive approach to complex mental health issues.
• Flexibility in assigned working hours, including evening and/or weekends.
• Ability to be sensitive to cultural and ethnic differences.
• Familiarity with mental health theory and practice
• Must have reliable transportation.
• Must be able to safely perform the essential job functions, with or without reasonable accommodation.

• Clearance through the Kansas Child Abuse/Neglect Register, criminal background check, reference verification and all other screening and employment processes.
• Hold a valid driver’s license and comprehensive vehicle insurance coverage and have reliable transportation.

This position is office & community based at PACES Emergency Shelter with frequent travel into the community. Up to 50% of the time may be spent in the community, including meeting with clients in their home environment and transporting consumers in personal vehicles.