Administration Specialist

Position Summary

The Administration Specialist I is responsible for the maintenance of accounts within Administration in accordance with policy provisions and internal guidelines, ensuring all requests are fulfilled in a timely and professional manner.

• Process applications and enrollments ensuring completeness and accuracy
• Interpret policy provisions to answer questions regarding benefits and eligibility
• Calculate premiums, rates, refunds and other billing information
• Collect and process premium payments and reconcile accounts
• Correspond with clients and customers via telephone, email, and mailings
• Maintain a courteous and professional manner with internal and external customers
• Perform other duties as assigned

• Accurate, detail oriented, and strong organizational skills
• Proficient computer skills including Microsoft Office (Word, Excel, and Outlook)

• High School Diploma or equivalent
• Experience working with insurance products or within the insurance industry preferred

We offer comprehensive benefits to full‑time employees including company‑paid medical, STD, LTD and life insurance; voluntary dental, vision, Life/AD&D insurance; 401(k) with company matching; generous paid time off and much more.

We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age. All offers of employment are contingent upon passage of a drug screen and background check.