Accounts Receivable Specialist

POSITION TITLE:

Accounts Receivable Specialist

Administration

Business Office

Senior Manager of Accounting & Finance

Exempt

Full-Time

$50,000

The Accounts Receivable Specialist is responsible for managing student accounts, processing payments, ensuring timely and accurate collection of tuition and fees, and handling refunds of credit balances and/or Title IV funding. The role is critical in maintaining financial stability and supporting the smooth operation of our institution.

• Maintain accurate student accounts, including but not limited to, the following:
  • Set up and bill semester tuition charges and fees.
  • Process student payments and ensure accurate application to student accounts.
  • Generate and disseminate communications related to semester billings.
  • Collaborate with other departments to ensure accurate billing and resolve discrepancies.
  • Manage student/family on-line payments and monthly payment plans.
  • Review and reconcile student account balances on a routine basis.
  • Respond promptly and professionally to student inquiries regarding their accounts.
  • Calculate and process refunds weekly for students who withdraw or have excess financial aid.
  • Monitor and follow up on all past due accounts, issuing reminders and placing holds as necessary.
  • Prepare delinquent accounts for collection efforts and submit to the collection agency monthly.
  • Process student related reports and records requests.
  • Obtain endorsements on outside loans, scholarship checks, and promissory notes as required.
  • Stay updated on relevant financial regulations and compliance requirements.
  • Adhere to institutional policies and procedures related to student accounts and Title IV refund processing.
  • Provide support during audits and reviews related to student accounts and Title IV funds.
  • Manage and track government regulated Vocational Rehabilitation and Veteran Affairs student payments.
• General office duties including but not limited to the following:
  • Serve as the primary person for cashier functions.
  • Verify cash deposits from other departments.
  • Prepare journal entries for cash receipts not related to student accounts.
  • Prepare bank deposits for all checks and cash, making trips to the bank as needed.
  • Balance the cash box at month end.
  • Keep current on administrative database software upgrades (and all other hardware / software systems accessed) related to your area of responsibility, review upgrade documentation detailing changes and advise supervisor of relevant changes.
  • Maintain confidentiality of all information in the Business Office.
  • Assist other Business Office personnel when possible, especially during peak loads and during vacations/sick leave of other staff.
  • Other duties as assigned.

• N/A

• Knowledge of accounting practices, procedures, and general office operations.
• Ability to work with moderate supervision, to begin projects as directed and to follow through in obtaining documentation and authorizations.
• Ability to work under pressure and to meet deadlines.
• Ability to accurately read detailed financial and computer-generated data.
• Ability to perform multiple tasks, to comprehend their impact on other functions, and to clearly articulate account information.
• Ability to apply independent judgment within established guidelines while carrying out responsibilities.
• Ability to resolve conflicts in a constructive manner.
• Ability to always present a pleasant, courteous, and service oriented attitude.
• Knowledge of regulations controlling the processing and release of student information.
• Ability to use current computer equipment and programs being used by the division. Including, but not limited to:
  • Microsoft Office Suite products (including Word, Excel, and PowerPoint)
  • Excel knowledge
  • Familiar with Google (Gmail, calendar, google docs, etc.)
• Must have strong administrative, computer, organizational and detail skills.
• Ability to work independently and as a member of a team in a fast-paced environment.
• Possess strong problem-solving skills with the ability to monitor own work for accuracy and thoroughness.
• Ability to clearly…