Fleet Compliance Processor

EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY.

Custom Truck One Source has changed the way the industry looks at specialized trucks and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.

The Fleet Compliance Processor is responsible for accurately processing and maintaining title, registration, cab card, and IFTA documentation for rental and fleet assets. This role operates in a high-accountability environment focused on accuracy, timeliness, and regulatory compliance. The position supports asset availability by ensuring credentials are properly maintained throughout the full asset lifecycle and that records are complete, compliant, and audit-ready.

• Process titles, registrations, plates, and cab cards for rental and fleet assets
• Support IFTA credentialing, including account setup, renewals, and reporting assistance
• Review MSOs, titles, and supporting documentation for accuracy, completeness, and compliance
• Maintain accurate title, cab card, and IFTA tracking records within internal systems
• Monitor credential status and follow up on pending items to prevent delays
• Coordinate with DMVs, lienholders, IFTA agencies, and third-party vendors as needed
• Research and resolve discrepancies, missing documentation, and routine compliance issues
• Support internal and external audits by preparing documentation and responding to requests
• Communicate status updates and issues to Asset, Operations, and Finance teams
• Follow established SOPs, compliance standards, and documentation requirements
• Support departmental reporting and team initiatives
• Provide cross-coverage support to Sales Title Operations based on business demand
• Perform additional duties as assigned

• High school diploma or equivalent
• 1–3 years of experience in vehicle titling, registration, fleet operations, cab cards, or IFTA preferred
• Proficiency in Microsoft Excel and ability to learn internal systems
• Strong attention to detail, organization, and accuracy

• Ability to manage multiple priorities in a deadline-driven environment
• Strong written and verbal communication skills
• Problem‑solving skills with consistent follow‑through
• Ability to work effectively in a high‑expectation, performance‑focused environment
• Coachable and receptive to feedback
• Demonstrates increasing independence following training
• Utilizes notes, SOPs, and training materials to ensure accuracy and compliance

This role operates in a high-accountability environment with clearly defined standards for accuracy, timeliness, and compliance. The manager is direct, sets high expectations, and prioritizes getting the work done correctly the first time. Training and documentation will be provided; however, employees are expected to take detailed notes, reference training materials, and work toward independent performance within a reasonable learning period.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

• 401(k) with Employer Match
• Competitive Health Care
• Dental, Vision, and Life Insurance
• Paid Vacation, Sick and Holidays
• STD/LTD
• Partner Discounts
• Investment in Employee Development

Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Please note that we do not offer sponsorship for work authorization. Only candidates authorized to work in United States without the need for sponsorship will be considered for this position.