Post-Closing Coordinator

nbkc bank is currently looking for a Post-Closing Coordinator to join our post-closing team.

The Post-Closing Coordinator is responsible for receiving closed loan packages and delivering investor loan packages for purchase within a certain delivery time. They assist with ensuring our government loans and work with settlement agents to collect recorded security instruments and final title policies to deliver to the investors that have purchased loans from us.

This position will work @Flex (a combination of both in the office and at home).

Check out more details below.

• Receive daily closed loan packages and review for quality control to include signatures, notary stamps, accurate dates, and loan amounts
• Scans and/or copies documents for completed files and forwards them to investors
• Completes insurance and fee processes for government loans
• Enters purchase advice data and balances with incoming wires daily
• Completes secondary audit requests from investors and resubmits as necessary
• Manages various daily reports and processes used by secondary marketing for pipeline management
• Assists in reviewing, interpreting, and communicating information from Investors
• Provides administrative support to the operations department as needed
• Scans and/or copies documents for completed files and forwards on to investors or servicers
• Delivers data and document files to agencies and investors on sold loans
• Uploads data files to Servicers for boarding
• Tracks the return of recorded documents and final title policies through Encompass and forwards to investors, servicers, and/or document custodian
• Makes direct phone calls to settlement agents as required to obtain documents when necessary
• Reviews reports from investors and internal reports to track missing documentation and follows up with settlement agents
• Follows all applicable laws and regulations
• Performs other duties and projects as assigned

• High school diploma or GED required
• 1 year of administrative support experience
• General knowledge of mortgage terminology, documentation, and procedures
• Proficient knowledge of Microsoft Office applications

• Strong customer service skills
• Strong detail orientation
• Ability to organize and prioritize, and meet deadlines
• Strong math skills
• Ability to perform the essential functions of the job with or without accommodation

After we review your application and feel you’re a potential fit we will reach out with next steps. We work hard to meet our candidates on their time- sometimes that’s a phone screen, video interview, or even a cup of coffee before meeting our team. We are committed to keeping you updated along the way.

• Choose from one of our multiple comprehensive health care plans that best suits you and your family where you are in life right now. (HSA, FSA, PPO – we got you covered!)
• Enjoy 4 weeks of paid time off, 11 paid holidays, Birthday PTO, and 8 paid volunteer hours per year
• Save more for your future with our 401k retirement savings plan with a generous match and immediate vesting from nbkc. Now that’s a sweet deal!
• Spend time bonding with your family with paid parental leave options
• Care for your whole person with access to our EAP and behavioral health advocates
• Take advantage of our wellness programs which include a wellness reimbursement account and an on-site gym facility.
• Flexible work options to allow you to do your job and live your life (Work-Life Integration for the win!)
• Enjoy anniversary awards for your 3- and 5-year anniversaries (That’s serious cash money towards your retirement account, student loan refinancing or your HSA).
• Take a 4-week paid sabbatical for your 10-, 18-, and 25-year anniversaries

nbkc isn’t your average bank. We take your traditional financial institution and make it better. We know what we offer our customers is only as good as the people behind the scenes who keep it going. That’s why we make sure you’re supported and encouraged along the way. You’ll work with some awesome, intelligent, and diverse people in a fun and forward-thinking environment and accomplish plenty of things you’ll wanna brag about.

nbkc is deeply committed to diversity, equality, and inclusion in all its practices, especially when it comes to growing our teams. We aim to build a company whose culture promotes inclusion and embraces how rewarding it is to work with employees from all walks of life. nbkc has been proud to be recognized as one of Kansas City’s Best Places to Work for 5+ years by the Kansas City Business Journal.

We’re pretty proud to work here and we know you will be too! Join us to find out!

nbkc bank is an Equal Opportunity-Affirmative Action Employer – Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation