Service Account Assistant

Company Description

At Catch Vibe Voice
, we believe that strong communication shapes powerful brands. We are a dynamic and growing company committed to delivering authentic messaging, meaningful connections, and strategic communication solutions. Our team thrives in a collaborative, forward-thinking environment where creativity, professionalism, and growth go hand in hand.

We are seeking a detail-oriented and motivated Service Account Assistant to support account operations and ensure exceptional service delivery. This role plays a key part in maintaining strong client relationships, coordinating internal processes, and assisting with daily account management activities.

• Support service accounts by assisting with daily operational and administrative tasks
• Maintain accurate records and documentation related to client accounts
• Coordinate with internal teams to ensure timely and effective service execution
• Assist in preparing reports, updates, and account-related communications
• Monitor account activities to ensure compliance with company standards
• Provide professional support to clients and internal stakeholders as needed

• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• High attention to detail and problem-solving mindset
• Ability to work independently and as part of a team
• Proficiency in basic office tools and systems
• Strong interpersonal skills and a service-oriented attitude

• Competitive salary
• Growth opportunities within a growing organization
• Skill development and professional training
• Supportive and collaborative work environment
• Stable full-time position
• Opportunity to build long-term career progression