Corporate Receptionist

Overview

Secure Passage, Inc. provides innovative security solutions for companies, governments, and critical infrastructure—including schools and other community assets. Our platforms integrate intelligence, data, and insight to deliver a comprehensive operational view accessible to all stakeholders. With deep expertise across cybersecurity, homeland security, defense, and public safety, we support mission-critical operations where clarity and coordination matter most.

We are seeking a Front Desk Coordinator with a hospitality and guest-services mindset who serves as the first point of contact and a steady operational presence within our office. This role is ideal for someone experienced in front-of-house, guest experience, or event coordination environments—someone who brings warmth, professionalism, organization, and a strong sense of ownership while maintaining a polished, welcoming workplace.

Guest & Visitor Experience

• Greet, welcome, and assist guests, clients, and staff with a professional, service-oriented approach
• Manage visitor check-in, logs, and security procedures while ensuring a positive guest experience
• Act as a concierge-style resource, setting the tone for hospitality and professionalism

Communication & Reception

• Answer, screen, and route incoming phone calls with courtesy and clarity
• Handle office correspondence, deliveries, and guest communications

Event & Hospitality Coordination

• Assist with managing the company events calendar
• Support the planning and execution of internal meetings, hosted events, and office gatherings, including room setup, guest flow, and hospitality details

Administrative & Operational Support

• Perform administrative and support tasks such as data entry, document preparation, and general office coordination
• Maintain office supplies and assist with operational readiness

Marketing Support

• Assist with social media scheduling and posting
• Help update website content and blog posts

Office Presentation & Inventory Management

• Maintain a clean, organized, and well-presented office environment, including the Company Experience Center, supply areas, and break rooms
• Monitor, stock, and organize office and breakroom inventory
• Ensure shelves, storage areas, and shared spaces reflect a polished, guest-ready appearance

Information Resource

• Respond to general inquiries about the company and direct questions appropriately

• 3+ years of experience in hospitality, guest services, concierge, event planning, front-desk, or administrative office roles
• Proficient with Microsoft Office Suite of Products (Outlook, Word Excel, PowerPoint)
• Strong customer service, guest relations, and interpersonal communication skills
• Professional demeanor with an eye for presentation and detail
• Demonstrated reliability, follow-through, and work ethic
• Ability to multitask, prioritize, and remain composed in a fast-paced environment
• Comfortable supporting both front-facing guest experiences and behind-the-scenes operational tasks
• Basic proficiency with standard office equipment
• Ability to problem-solve and work independently
• Ability to be onsite daily in the Kansas City office