Program Assistant - Youth and Prevention Services

POSITION SUMMARY

This position administratively supports the youth services and prevention teams through clerical duties, organization, follow up, coordination, and evaluation.

The essential functions include, but are not limited to the following:

• Provides administrative support, as requested, under the direction of the Clinical Youth Services Manager, Prevention Manager, and/or Director of Youth Services.
• Works with Managers and Director to develop and maintain daily coordination of clinical referrals and prevention programming, by maintaining associated spreadsheets, logs, calendars and social media.
• Administrative clinical duties within EHR including data entry, opening charts, coordinating referrals and running reports.
• Works collaboratively with Quality Improvement, Medical Records and Billing and Finance Departments as needed to gather data, track expenditures, ensure adherence to procedures, and compliance with outcomes.
• Takes, composes and distributes minutes for department and committee meetings as assigned.
• Copies and collates documents, supplies, meetings, training materials, and event packets.
• Maintains departmental calendars, correspondence, celebrations, and cleaning routines.
• Assists with preparation of onsite and virtual trainings (registration, follow-up evaluation, etc.) and conferences such as Northland Youth Leadership Summits, Northland Prevention Conference, Legislative Forum, and documentary screenings.
• Gathers resources (deliver if needed) requested for area events/resource fairs and help to staff and coordinate events.
• Assist with coordination and organization of youth Holiday drive
• Demonstrates professional conduct and courtesy to peers, consumers and community as a representative of Beacon.
• Other duties and/or responsibilities may be assigned by supervisor.

Education/

Certifications:

• High School diploma or equivalent required
• Bachelor’s degree preferred

Experience

Required:

• 1+ to 3 years of position related experience required.

Required Knowledge:

• Proven ability to manage multiple tasks while meeting various deadlines.
• Manage and execute tasks in a professional manner (grammar/spelling, etc.)
• Accreditations such as certified administrative professional (CAP) are also preferred, not required.

Skills/Abilities:

• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Demonstrates ability to maintain schedules.
• Able to maintain an engaged, positive attitude in an ever-changing environment
• Excellent customer services skills including oral and written communication skills to effectively interact with a wide variety of people.