Sales Support Specialist

I’m currently partnering with a growing organization to identify a detail-oriented and customer-focused Sales Support Specialist to join their team.

If you thrive in a fast-paced environment, enjoy being the go-to support for Account Managers, and take pride in keeping orders, proposals, and shipments running smoothly — this could be a great fit.

This role is the backbone of the sales process, supporting Account Managers and ensuring customers receive accurate, timely service from quote to shipment.

• Preparing proposals and processing customer orders with precision
• Placing and tracking purchase orders and vendor shipments (UPS, LTL, etc.)
• Coordinating shipments, returns, and resolving lost/damaged claims
• Managing order confirmations and maintaining accurate internal records
• Monitoring open order reports and ensuring documentation is complete for invoicing
• Responding to customer inquiries via phone and email in a professional, timely manner
• Assisting with incoming calls and general office coordination
• Supporting costing, credits, and expedited shipping needs when required

This role requires strong follow-through, proactive communication, and a high level of attention to detail.

• 2+ years of experience in a customer-facing customer service or sales support role
• Strong data entry accuracy and organizational skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities and meet deadlines
  
  Proficiency in Microsoft Office
• High school diploma or equivalent required

This is an excellent opportunity for someone who enjoys operational support, relationship building, and being a key contributor to a high-performing sales team.