Inpatient Behavioral Health Operations Coordinator; NKC; University Health

Inpatient Behavioral Health Operations Coordinator (NKC) - University Health - (Mon-Fri, 7a-3:30p)

101 Truman Medical Center

UH Behavioral Health

Kansas City, Missouri

NKCH Behavioral Health

Full time

7:00AM - 3:30PM

40

The Unit Coordinator serves as the primary point of contact for the department's administrative operations. This role provides support to patients, visitors, providers, and staff; coordinates communication; maintains records and data; and assists with reports, registration, supplies, and other administrative functions to support efficient department operations.

• Serve as the central point of contact for patients, visitors, staff, and providers
• Coordinate department communications and respond to requests in a timely, professional manner
• Create, organize, and maintain confidential reports, correspondence, and other documentation
• Collect and enter data and assist with developing reports and spreadsheets
• Provide inpatient bedside registration and maintain patient information
• Maintain administrative supplies and inventory
• Answer phones, respond to call lights, and assist with customer service needs
• Support department meetings, filing, and other administrative activities
• Maintain an organized and efficient workstation
• Perform other duties as assigned to support department operations
• Promote quality improvement, patient and staff safety, cultural diversity, and excellent customer service
• Maintain compliance with applicable policies, regulations, HIPAA, and organizational standards

• High school diploma or equivalent GED
• Excellent verbal and written communication skills
• Able to speak and read the English language fluently
• Proficient in use of computer hardware and software, including Microsoft Word and Excel

• Prior experience as a unit clerk or in a medical support role
• Knowledge of medical terminology or coursework in medical terminology

This role is at the new North Kansas City Location