Revenue Operations Analyst II

More than 35 years ago, Select Quote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.

But what truly sets us apart is our people, and the opportunities to grow your career with Select Quote are unmatched.

Select Quote is looking for a Revenue Operations Analyst II to support a rapidly growing Commissions department. The Revenue Operations Specialist should demonstrate proactiveness critical thinking intellectual curiosity and a passion for data analytics and solutioning. The Rev Ops Specialist will be responsible for manipulating and leveraging data to identify gaps and inefficiencies in Select Quotes commissions tracking system (SRTs). They will use their expertise product operations and consultative skills to offer solutions that influence decisions and increase the efficiency of SQ's commission tracking system.

This position has no direct supervisory responsibilities.

• Intimately knows and can communicate the commissions and non-commissions processes from end to end
• Consult and provide management with proactive solutions for process gaps and inefficiencies
• Lead project work and identify areas to increase efficiency through implementing new processes
• Serve as the liaison between Revenue Ops Finance and Accounting team and enable leaders to make the most informed decisions by accurately processing commission payments
• Researches and resolve complex commission issues in relation to the carriers
• Decides the outcome and owns execution process for resolutions
• Assists in data management and integrity of the division
• Resolves all policy-level commission issues where data does not match that of the carriers
• Prepares and maintains appropriate schedules and reports as requested
• Supports the development and optimization of the firm's proprietary revenue tracking system

• Excellent oral and written communication skills
• Excellent critical thinking and problem solving capabilities
• Ability to work independently and influence a team
• Excellent customer service skills
• Ability to understand the issue investigate and provide workarounds and document issues
• Demonstrated ability to communicate and build relationships with others (i.e facilitating and teaching newly implemented processes to team members)
• Demonstrated ability to organize and solve complex organizational and technical problems.
• Proven ability to perform under pressure and consistently meet department goals and deadlines.
• Strong organizational and time management skills including the ability to multitask and prioritize effectively
• Proactive approach to tasks and ability to manage several projects simultaneously and in a timely manner
• Strong leadership and interpersonal skills
• Flexibility to adapt as priorities change
• Detail-oriented mindset; a high degree of accuracy is required in all functions
• Strong computer skills in Microsoft Office

• Bachelor’s degree in a related field required
• 3+ years of experience in revenue operations accounting finance strategy and business operations or similar relevant experience required
• 2 years of experience partnering with external clients and driving process efficiencies required
• Experience working with cross-functional teams
• Experience analyzing data and curating reports
• Experience with Microsoft SQL Server Management Studio is required

Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate. Prolonged periods of sitting at a desk and working on a computer.

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