Key Account Manager

Are you a strategic thinker who thrives in a high-stakes, process-oriented environment? We are a leading American aerospace manufacturing and distribution company looking for a pioneering Account Manager to join our front-office team.

We don’t just fill orders; we provide precision solutions. We are looking for a committed individual who does what they say they’ll do and takes independent action to help our partners—and our company—grow profitably.

• Customer Advocacy: Serve as the primary liaison for strategic accounts, ensuring prompt responses to all requests and facilitating long‑term engagement.
• Strategic Growth: Review customer orders, changes, and Requests for Quotes (RFQs) to identify opportunities for expanded service and revenue.
• Operational Liaison: Coordinate with production and procurement teams to ensure "on‑time and cost‑effective" delivery of products.
• Performance Metrics: Compile and review customer financial and delivery performance data; provide leadership with 30-, 60-, and 90‑day revenue projections.
• Project Oversight: Manage the lifecycle of customer programs, from initial quote to final delivery, ensuring WIP (Work in Progress) targets and quality standards are met.
• Continuous Improvement: Participate in weekly production meetings to identify "at‑risk" programs and propose proactive solutions.

• Industry Expertise: 5+ years of experience within the Aerospace industry is preferred.
• Technical Literacy: Must have experience in both machining or distribution environments.
• Systems
  
  Experience:
  
  5+ years working with ERP systems (Epicor preferred) and a strong command of MS Office 365.
• Business Acumen: A deep understanding of procurement, quoting activities, and project management.
• Communication: Exceptional interpersonal and presentation skills with a "can-do" attitude.
• Education: Bachelor’s degree in Business Administration, Supply Chain Management, Engineering, or a related field (or equivalent experience).
• Compliance: Due to ITAR regulations, applicants must be U.S. Persons (U.S. Citizen or Permanent Resident).

• Culture of Transparency: We visually communicate metrics so you can see exactly how your role contributes to our collective success.
• Work‑Life Balance: This is a professional front‑office role (Monday–Friday, 8 AM – 5 PM) within a culture that encourages team‑building and collaboration.
• Stability & Growth: We offer competitive compensation ($60k–$80k), generous time off, and a safe, healthy work environment with a goal of zero accidents.
• Training: We engage all associates in continuous training to keep our capabilities at the cutting edge.