Valet Parking Attendant - Kansas , MO

Valet Parking Attendant - Kansas City, MOJob Description

Posted Monday, February 9, 2026 at 6:00 AM

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike.

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Position Summary The Valet Attendant delivers exceptional customer service by safely and efficiently parking and retrieving vehicles, ensuring a positive guest experience. As the first and last point of contact, this role creates a welcoming, professional atmosphere while following all safety and operational procedures.

Primary Objective The primary objective of the Valet Attendant is to provide courteous, efficient, and safe valet services while ensuring the security of all vehicles. This includes warmly greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow and addressing guest inquiries professionally. Valet Attendants are expected to follow all company policies, operate vehicles with care, and contribute to a seamless, high-quality guest experience.

Duties and Responsibilities

• Vehicle Inspections Conduct vehicle damage inspections and document parking locations on claim tickets.
• Safety Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures. Follow all safety protocols to maintain personal and vehicle security.
• Compliance Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips.
• Housekeeping Keep valet areas clean, organized, and presentable always.
• Customer Service and Teamwork Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service. Balance individual responsibilities while fostering a positive team environment, supporting colleagues, and recognizing team accomplishments.
• Attendance and Professionalism Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations. Arrive on time, in full uniform, and properly groomed before clocking in.
• Additional Responsibilities Perform other tasks as needed to support the company’s operational goals, remaining flexible and responsive to changing business needs. Attend required staff meetings and complete all assigned training modules on time.

Knowledge, Skills, and Abilities

• Education/Experience High school diploma or GED; customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory.
• Certificates and Licenses A valid driver’s license and reliable transportation are required, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must pass and maintain a clean background check. No special certifications are necessary.
• Hospitality, Customer Service and Communication Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience aligned with company standards.
• Organizational Support and Adaptability Follow company policies and procedures. Adapt to changing work environments and manage competing demands effectively while handling unexpected situations with flexibility and professionalism.
• Dependability and Safety Demonstrate dependability by following instructions, maintaining work schedules, and ensuring timely task completion. Adhere to safety procedures, take appropriate action when needed, and report unsafe conditions while properly using and maintaining equipment.
• Physical Demands and Work Environment Stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. Maintain a professional appearance and adhere…