Member Service Representative
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-02-18
Listing for:
CommunityAmerica Credit Union
Full Time
position Listed on 2026-02-18
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
- Monday-Friday from 8am-5pm, and rotating Saturdays from 9am-2pm
- Monday-Friday from 8:30am-5:30pm, and rotating Saturdays from 9am-2pm
- Monday-Friday from 9am-6pm, and rotating Saturdays from 9am-2pm.
The Member Service Representative provides prompt and professional financial support and service to new and existing Credit Union members through phone calls and written communication, focusing on a positive member experience that builds and enhances member relationships to foster financial peace of mind.
Duties and Responsibilities- Determine member needs and educate them on appropriate beneficial products and services.
- Follow verification procedures to protect member data, accounts, and personal information to ensure accuracy and security.
- Provide quality service that exceeds members expectations by utilizing available resources to determine quick resolution and implementing creative problem‑solving expertise.
- High school diploma or equivalent.
- One (1) year of experience in a financial institution or customer service position.
- This position is expected to work in a fast‑paced contact center environment, remaining in a seated position for a minimum of 2-hour intervals.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×