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Customer Service Rep
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-02-20
Listing for:
Ace Hardware
Full Time
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Receive telephone inquiries from retailers regarding order status, adjustments, stock on hand, etc.;
Retrieve retailer information, stock status information, status of purchase orders, make changes to purchase orders, etc.;
Follows up on inquiries by checking computer programs for delivery information.;
Works closely with shipping and traffic departments regarding delivery status.;
Checks with credit department concerning credit status of retailers upon receipt of rush orders.
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