Front Desk Agent/Guest Service
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-02-27
Listing for:
KMG Hotels
Full Time
position Listed on 2026-02-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Overview
Front Desk Agent / Marriott Fairfield Liberty. Responsible for providing superior service to all guests in accordance with the rules, regulations, policies, and procedures set forth by the company and brand.
The Ideal Candidate For This Position- We are looking for enthusiastic, friendly customer service professionals.
- Prior face-to-face customer experience is a huge plus, but your attitude is more important. You must have a polished presentation with professional communication skills.
- FOSSE experience a plus.
This position is responsible for providing superior customer service at all times. You will assist guests with check-in/check-out, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, etc., as well as handle the daily accounting functions for the hotel and closing out the financial day.
Job Requirements- Must be an outgoing, positive, friendly person.
- Must be able to work flexible shifts.
- Full-time positions available.
- Previous customer service experience preferred.
- Previous hotel experience a plus, but not required.
- You must be able to pass a thorough background check as well as be drug-free.
The Fairfield Inn Liberty is an Equal Opportunity Employer.
To apply, simply reply to this posting.
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