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Customer Service Rep Event Manager / Planner Bilingual English Customer Service

Guest Experience Reservations Specialist

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: Hyatt Hotels Corporation
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner, Bilingual, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below
A leading hotel chain in Kansas City is seeking a reservations agent to efficiently handle guest room reservations, changes, and cancellations. You will need strong communication skills, an ability to maintain positive guest relations, and attention to detail. Responsibilities include managing phone reservations, resolving complaints, and maintaining knowledge of hotel facilities. This role is vital to ensuring guest satisfaction in a high-paced environment.
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