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Customer Service Representative
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-02-28
Listing for:
Johnson Controls
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
Monitor and respond to alarms and signals while providing exceptional customer service;
Make outgoing calls to verify alarms and signals, dispatch authorities, and notify responsible parties;
Document alarm handling procedures and complete alarm processing as per standard operating procedures;
Participate in a comprehensive five-week interactive training program;
Maintain the necessary licensing as part of the job requirements
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