On-Demand: Guest Advocate; Cashier), General Merchandise, Fulfillment, Food and Beverage, Style

Starting Hourly Rate / Salario por Hora Inicial: $15.75 USD per hour

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

You can work as much or as little as you like as an On-Demand Team Member (TM). Your schedule may vary depending on shift availability and store needs. This role is ideal for those looking for a personalized work schedule.

As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members via our myTime mobile scheduling app that work best with your schedule.

When you choose to pick up a shift, reliable and prompt attendance is necessary. We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts  you do not respond, your employment may be terminated.

Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated.

Your communication and ability to work when our business demands it most are critical to your success in this role. Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role.

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our Team Members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the following skills and experiences:

• Communicating and interacting with guests to build an inclusive guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

A typical day is very varied, but responsibilities include:

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Create a welcoming experience by greeting guests as you complete daily tasks.
• Engage with guests in a welcoming way to help solve their specific needs.
• Be knowledgeable about the tools, products, and services available in the store.
• Thank guests and let them know we’re happy they chose to shop at Target.
• Scan and bag all guest items efficiently, accurately and in compliance with food safety standards.
• Work efficiently to minimize guest wait time while maintaining service and accuracy.
• Inform guests of current and upcoming brand launches, store activities and events.
• Explain and assist with Target Loyalty programs and sign-up as needed.
• Help guests use Wallet and other features in the Target App.
• Attempt every return and follow register prompts, partnering with leaders as needed to solve for the guest while following Target’s policies and procedures.
• Partner with leaders to de-escalate any situations and recover the guest shopping experience.
• Deliver accurate service to all Order Pick Up, Drive Up, and Registry guests.
• Maintain a clean, clutter free work area.
• Stock supplies during store open hours while being available for the guest.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work safely at all times; comply with safety policies, best practices and training; report…