More jobs:
Guest Service Agent
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-03-11
Listing for:
Hyatt Hotels Corporation
Full Time
position Listed on 2026-03-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Guest Service Agent is responsible for providing professional and friendly front desk service to ensure a smooth and welcoming guest experience. This role supports Front Office operations by handling guest check-in and check-out, responding to inquiries, and assisting guests with their needs throughout their stay.
- Handle guest check‑in and check‑out efficiently according to hotel procedures.
- Provide information about hotel facilities, services, and local attractions.
- Respond to guest inquiries and requests promptly and professionally.
- Coordinate with other departments to ensure smooth guest service and operations.
- Handle guest feedback or concerns and ensure guest satisfaction.
- Diploma or Bachelor’s degree in Hospitality Management or a related field preferred.
- Minimum 1–2 years of experience in Front Office or guest service in a hotel environment.
- Good communication skills in English; additional languages are a plus.
- Friendly personality with strong customer service and problem‑solving skills.
Hyatt Regency Hill Country Resort and Spa | San Antonio, TX, US
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×