Impound Specialist

• Base Pay $19.00 / Hour
• Employee Type Non-Exempt - FT

• Name HR
• Phone

United is a leader in the repossession and auction industry. Our success has been built on providing exceptional service to our clients, many of whom are some of the largest lenders in the United States. By utilizing the latest technology and investing in the development of our people, United has experienced continued growth since our inception in 1973. We currently operate out of over 40 branches across the nation and are looking to expand our footprint.

One of the key ingredients to our sustained success and growth is our passionate, dedicated and talented Uniteders - that is what we call ourselves. We are more than associates, employees, co-workers - Uniteders are family. Uniteders are a group of people that unite to create a working environment that encourages enthusiasm, comradery, creativity, individuality and grit. In return, we have shaped a culture that is not only different, but one of a kind.

We are now seeking a customer-focused, detail oriented person for an immediate opening as an Impound Specialist at our Corporate office in Kansas City, MO.

In this role, you will learn our databases and build strong relationships with our clients and field agents by answering questions and providing detailed account information.

Essential Responsibilities will include:

• Resolving customer inquiries with accuracy, efficiency, and quality
• Document client inquiries and requests efficiently in our system.
• Assisting our Affiliate Department, as well as our Pre Skip/Suspend team with other tasks requested
• Providing outstanding customer service to all internal and external customers
• Accurately assigning data information received by our clients to repossession agents, branch locations and affiliates

This position starts at $19+/ hour, depending on experience.

If you are a team player who is a motivated self-starter, let's talk!

United is growing-come grow with us!

• Health insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) Plan
• Discounted Gym Membership
• Vehicle Purchase Program
• Community Involvement

• Strong written and verbal communication skills
• Excellent organizational and time management skills.
• Ability to adapt to fluctuating work flow and work with minimal supervision
• Ability to multi-task and detail-oriented
• A strong commitment to teamwork and collaboration.