Customer Support
Listed on 2026-09-30
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Category: Entry Level
Location: Kansas City, Missouri
Job : 0515
Job Type: Full-time, Part-Time
Department: Support
This role is for problem-solvers, good listeners, and natural empathize rs. As a CSR, you’ll make sure customers leave with answers, clarity, and a positive brand experience—whether they’re asking questions or giving feedback.
What You’ll Do- Manage in-person or virtual inquiries with professionalism
- Resolve issues and escape when necessary
- Maintain campaign knowledge and product understanding
- Represent client values with every interaction
- Patience, empathy, and clarity
- Experience in customer-facing roles
- Strong listening and communication skills
- Calm under pressure
816 Collective is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws. Contact us via email or send “APPLY” via SMS for additional information or to have someone from our staff contact you.
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