Bilingual Workforce Coach​/Instructor

Location: Kansas City, MO

Job :543

# of Openings:1

Bilingual Workforce Coach/Instructor
Department: Workforce & Adult Education

Reports to: Director of Workforce & Adult Education
Supervises: 0

FLSA Status
:
Exempt

Summary: The Workforce Coach/Instructor supports Guadalupe Centers’ Workforce Development & Adult Education Department, a Financial Opportunity Center (FOC), by guiding community members toward career and financial stability. This role recruits participants for training, education, and employment programs; conducts career assessments; and delivers job readiness, including digital literacy and ELL instruction.

• Implement core FOC model services that include individualized coaching and group education to achieve financial stability.
• Conducts income support assessments to develop action plans with program participants and provide tools, resources, support, and accountability to assist in financial goal achievement.
• Assist participants with employment and career development, including job readiness, resume and cover letter preparation, job applications, interview preparation, job placement, career advancement, and employment retention.
• Provide financial coaching and counseling on budgeting, debt reduction, savings, banking, credit building/repair, and strategies to improve overall financial health and increase net worth.
• Deliver financial literacy and career development workshops on topics such as budgeting, credit, banking products, predatory lending, and career pathways.
• Support participants in accessing vocational training opportunities, and accessing bridge to career pathways.
• Conduct public presentations and outreach activities to recruit participants and increase awareness of FOC and Workforce & Adult Education services, including coordinating and participating in job fairs.
• Build and maintain collaborative relationships with employers, educational institutions, government agencies, unions, industry sponsors, and community organizations to expand resources and opportunities for participants.
• Maintain accurate participant records and provide required documentation and information to support program operations and outcomes in Salesforce.
• Participate in ongoing professional development and support continuous improvement of FOC programs and services.

• Data collection and evaluation:
  Collect and record accurate required data from the participants throughout the program, including demographic information, participation/attendance, in CRM platform;
  Salesforce.
• Maintains monthly and quarterly updates of outcomes and achievements via report preparation using EOS tools such as scorecards, dashboards, etc.
• Plan and deliver English lessons for learners of varying proficiency levels.
• Collaborate with the team to adapt curriculum and integrate real-life contexts into lessons.
• Assess and document learners’ progress and provide constructive feedback.

• Deliver digital skills lessons in English and Spanish, creating an inclusive and engaging learning space.
• Collaborate with the team to customize curriculum and provide individualized support.
• Use assessments to track progress and enhance both language acquisition and digital competencies.

Performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Associate’s degree or an equivalent combination of education, work experience, and certifications.
• Bil…