Operations Associate

Americo is hiring a full time Operations Associate to join our growing team! The hours for this position are Monday - Friday, 8-5 on site at our downtown KC office.

This role is responsible for the full cycle of Agent Contracting in accordance with Federal, State and Corporate guidelines. This position requires the ability to be able to prioritize, make independent decisions and produce high volumes of work while maintaining a high degree of accuracy in order to meet department Service Level Agreements.

• Complete thorough review of agent contracting including background investigations and entry of data into source systems
• Review, make decisions, and take appropriate actions to onboard agents
• Process state appointments and terminations according to state and corporate guidelines
• Process maintenance requests including EO, Producer Errors, AML, and continuing education to insure agents are compliant with state and corporate guidelines
• Daily communication with agents, IMOs, and internal customers

• Detail-oriented with a strong sense of urgency
• Ability to prioritize work to ensure timely completion of all tasks
• Independent problem-solving abilities
• Desire and ability to take ownership of work
• Ability to work in a team environment
• Typing speed of at least 40 wpm

Americo:
We’re in this for life!

The roots of the Americo family of companies date back more than 100 years. Americo is a life insurance and annuity company providing innovative products to our customers. At Americo, it’s the people who make things work, so we hope you join us!

Our competitive pay and robust bonus program, offered to all associates, will make you feel valued.

We prepare you for success with a comprehensive, paid training program. Additionally, our Talent Development team creates various development opportunities for associates at every stage of their careers.

We value work-life balance with our generous paid time off; you begin accruing hours every month, and they increase with tenure. All new hires earn over three weeks of paid time off annually, plus 11 paid company holidays! We also support new mothers with a maternity leave program, along with paid STD and LTD.

We commit to your health and well-being and are proud to offer comprehensive health and life insurance options, including FSA or HSA accounts and subsidies to support your health and fitness goals through vendor partnerships at The Y, Orange Theory, WW, and more.

Americo offers a 401(k) with a company match. We also have tuition reimbursement programs to further your education.

We support several local organizations, such as Ronald McDonald House, Hope Lodge, the American Red Cross, Harvesters, and many more. Our associates volunteer their time and donate money alongside the company to make a difference in our community.

Americo participates in the Kansas City Corporate Challenge, a great way to connect with coworkers. Additionally, we host events like a Royals Party at the K, a legendary Holiday Party, and in-office events with local vendors to allow associates to step away from work and enjoy each other’s company.

Our newly renovated offices are conveniently located in downtown Kansas City, within walking distance of your favorite restaurants and attractions. Plus, you’ll receive complimentary paid parking near our Americo offices – downtown parking is a premium, but we’ve got you covered.

#AMERICO