Account Service Representative

Account Service Representative page is loaded## Account Service Representative locations:
MO Kansas City Business Site:
Cheshire CT:
Sarasota FL:
Rolling Meadows IL:
Alpharetta GAtime type:
Full time posted on:
Posted Todayjob requisition :
JR100208

IAT Insurance Group has an immediate opening for an Account Service Representative in any of the following office locations:
* Kansas City, MO
* Sarasota FL
* Rolling Meadows IL,
* Cheshire, CT,
* Alpharetta, GA
* Scottsdale, AZThis role is part of a department that is responsible for the identification, pursuit, and collection of company-wide receivables involving $531 Million annually. Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.

Account Service Representatives leverages their knowledge of cash management, billing, collections, reconciliation, commissions, and account payables functions while they interact daily with agents, brokers, vendors, law firms, internal departments, and outside banking personnel.

The ideal candidate will have at least three or more years of experience in the functions noted above and for delivering customer service over the phone and through scheduled follow-up conversations.
** Responsibilities:
*** Performs account reconciliation and maintains accounts and records for all billing
* Monitors all customer and agency inquiries, resolving all problems efficiently and within the timeframe.
* Responsible for handling initial letters and calls.
* Responsible to identify, research and resolve outstanding individual direct bills, agency account balances, and account discrepancies with insured’s, agents, outside collection agencies, and law firms.
* Verifies daily lockbox payment applications and works with outside banking contacts to make corrections as necessary.
* Processes non-sufficient funds and stop payments for returned checks. Notifies agents, the insured, and underwriters of returned checks.
* Prepares daily general ledger entries and non-cash code sheets to reverse payments from insured policies.
* Performs other ad-hoc duties as assigned.
*
* Qualifications:

**** Must Have:
*** High school graduate or equivalent with three more years of financial or accounts receivable experience, including experience in the insurance, or banking, or related industries.
* Must understand or have experience with Customer Service, Account Receivable, Account Payable, Billing & Invoicing.
* Must be able to work and feel comfortable on the phone, including outbound calls.
* Accounting experience in the insurance industry is preferred.
* Must be comfortable with change.
* Must be detail oriented.
* Must be able to work within a team environment.
* Strong verbal and written communication skills are a must.
** Preferred to Have:
*** Prefer Degree in Business Administration, Accounting, Finance, or related degree.
* Accounting experience is preferred.
* Experience with Microsoft Excel and Outlook is preferred.
* Bilingual (Fluent in Spanish)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify
** Compensation:
** Please note, the hourly pay range associated with this posting is $14.95 - $32.54.  This range represents the anticipated low and high end of the base salary for this position. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more.  Actual salaries will vary based on factors such as a candidate's qualifications, skills, competencies, and geographical location related to this specific role.

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S.
** I*nsurance
* A*nswers
* T*ogether
*** is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT,…