Financial Operations Analyst - PA-BAS_Q_

Position: Financial Operations Analyst - PA-BAS_Q1_004
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
** Job Description
**** Financial Operations Analyst
**** Locations:
** Braintree, MA | Kansas City, MO - Hybrid
** Get To Know Us:
** SS&C is leading the way.  We continue to look for todays and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a  this role you will demonstrate a solid knowledge of multiple vertical lines of business and help strengthen knowledge of business processes, internal systems/applications, software tools, customers’ business, and customer relationship skills.
** Why You Will Love It Here!**
* ** Flexibility**:
Hybrid Work Model & a Business Casual Dress Code, including jeans
* ** Your Future:
** 401k Matching Program, Professional Development Reimbursement
* ** Work/Life Balance:
** Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
* ** Your Wellbeing:
** Medical, Dental, Vision, Employee Assistance Program, Parental Leave
* ** Wide Ranging Perspectives:
** Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
* ** Training:
** Hands-On, Team-Customized, including SS&C University
* ** Extra Perks:
** Discounts on fitness clubs, travel and more!
** What You Will Get To Do:
*** Perform activities in support of new lines of business, business process improvements, risk reduction or cost savings initiatives, best practice identification, etc.
* Identify efficiencies and value-added solutions that could impact multiple lines of business and departments; analyzes possibilities, capabilities, and constraints; and recommends alternative business solutions.
* Provide daily and ad hoc customer support, develops documentation, and completes audits.
* Accept escalated issues and works on problems of a moderate scope; analyzes root cause, understands the impact and scope of the problem, and applies judgment within defined practices to determine the appropriate action.
* Participate in the initiation, requirements, design, testing, fund setup/conversion, and post-implementation support phases of a project.
* Obtain all necessary information from client.
* Analyze client needs, provide information and advice regarding best approach and work with internal support and technology staff to develop and implement appropriate solutions.
* Support client with annual initiatives including fiduciary fees, mailings, master history purges, dead fund purges, small balance account liquidations, etc.
* Help plan and design business processes and make recommendations and changes in order to improve and support business systems and activities
* Utilize systems and data to resolve business issues in the most effective and productive manner.
* Interface with various levels of management both internally and externally
* Work with operations management to relay processing/operations-related client issues.
** What You Will Bring:
*** Excellent attention to detail and accuracy and strong multi-tasking skills
* Computer experience (Word, Excel, Microsoft Outlook)
* Interpersonal and customer service skill
* Ability to work independently as well as in a team environment
* Knowledge of transaction processing and mutual fund industry and transfer agent operations.
* General knowledge of SS&C AMS systems and reporting capabilities
* Ability to persuade others and manage conflict effectively
* Strong service orientation
* Ability to ask probing questions and be perceptive in listening to clients’ needs in order to provide timely solutions and responses
* Ability to handle multiple priorities, meet deadlines, and keep time sensitive commitments.
* Ability to obtain information and propose technical solutions that meet the client’s need and confirm system requirements.
* Adept at coordinating activities and enlisting cooperation from others.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ .#LI-SG2#LI-Hybrid Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for…