Consumer Loan Accounting Rep

Support loan operations by booking loans, processing transactions, and providing client service.

• Process consumer and mortgage loan payments and payoffs.
• Book new 1–4 family mortgage loans and review bookings completed by others.
• Prepare payoff quotes, loan verifications, and handle ACH payment requests.
• Assist with preparing cashier’s checks and mortgage closings by releasing outgoing wires.
• Review HELOC advances and post payoffs for loans sold on the secondary market.
• Monitor and respond to tasks and inquiries received by mail, email, phone, and internal workflow systems.
• Protect all client and bank information confidentially and follow all company policies.
• Other specified duties as assigned.

The Consumer Loan Acctng Rep I position pays a minimum of $20.00 per hour.

Full‑time associates are eligible for our benefits package:

• Medical
• Vision
• 401(k) plan
• Short and Long-term disability insurance
• Company paid vacation, paid leave and holidays

This position will remain open until a qualified applicant is hired.

• Strong attention to detail and accuracy.
• Ability to organize and prioritize work effectively.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office suite, including Excel.
• Ability to learn and embrace RPA (Robotic Process Automation) and AI‑driven tools to improve workflow efficiency.

• High school diploma or equivalent, required.

The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad.

The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.