Director of CRE Portfolio Management

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Position: Director of CRE Portfolio Management

Location: Kansas City, MO

Job : 1545

# of Openings: 1

Our mission is to create exceptional experiences for our customers that help them achieve their dreams, and we seek extraordinary individuals with the talent and passion to help us bring those dreams to life.

Are you looking for a fulfilling career with a dynamic company culture, growth opportunities, and the chance to make a real impact? At North American Savings Bank (NASB), we pride ourselves on delivering top-notch customer service and financial solutions to support our customers achieve their dreams, whether it's buying their first home or planning for retirement. We believe exceptional customer service starts with an outstanding work culture that rewards hard work, provides the right tools for success, and values a healthy, happy team.

With over 92 years of success and continued growth, NASB is seeking new team members eager to grow with us!

We are currently looking for a Director of CRE Portfolio Management to join our Commercial Real Estate Lending team. The level of this role (Director/VP/SVP) will depend on candidate experience.

The Senior Relationship Manager – CRE Lending is responsible for managing the institution’s commercial real

This senior role is responsible for managing the institution’s commercial real estate lending staff, monitoring business development and overall portfolio management. This role includes assisting the lending staff with credit structure and financial analysis, prescreening loan requests and working with the staff on prospecting and customer calls. This position plays a key leadership role within the lending team, helping elevate credit quality, process efficiency, and overall team capability.

• Provide leadership and guidance to lending team in structuring and evaluating credits for risk management and adherence to policy requirements.
• Provide training or guidance on underwriting fundamentals, loan policy, process navigation, and market analysis.
• Create and implement procedures, prepare and review monthly reports, interview new personnel, and complete performance evaluations.
• Promote a culture of continuous learning and strong credit discipline.

• Serve as the primary contact for key and high‑value borrower relationships, ensuring exceptional service and proactive issue resolution.
• Develop, strengthen, and retain long‑term client and referral‑source partnerships.

• Originate and structure new CRE lending opportunities, identifying solutions that meet borrower objectives while mitigating credit risk.
• Negotiate loan terms, pricing and structure to maximize profitability.
• Oversee the management of a complex CRE loan portfolio, ensuring ongoing performance, compliance, and adherence to internal and regulatory requirements.
• Conduct periodic portfolio reviews including financial analysis, covenant monitoring, and property performance evaluation.
• Proactively identify emerging risks and implement strategies to protect the bank's interests.

• Oversee documentation, closing, modifications, and renewals for assigned transactions.
• Review and approve construction draws and disbursements when applicable.
• Resolve servicing issues, documentation exceptions, and compliance discrepancies.
• Alert senior management of imminent and significant loan defaults, or other issues that have a likelihood of causing a loss to the Bank.

• Coordinate with underwriting, credit, loan operations, legal counsel, and senior leadership.
• Provide timely updates on pipeline activity, client developments, and credit matters.
• Maintain strong relationships with brokers, developers, attorneys, and industry stakeholders.
• Provide input with strategic planning projects including budgeting, process improvement, growth…