HIM Specialist

POSITION SUMMARY

this is a full-time, in-office position. The HIM Specialist is responsible for chart completion and processing releases of information (ROIs), completes and accurately maintains client information requests in a timely and efficient manner. Works closely with administrative and clinical staff, including cooperative efforts to develop and sustain high quality clinical/medical records. Assumes responsibility for the HIM department when the HIM Manager is unavailable, handling issues and inquiries that may arise.

This position is also cross‑trained to provide coverage for other department positions as needed for absences.

• Processes subpoenas and requests with affidavits accurately, at the request or in the absence of the department manager.
• Assists the HIM Manager with reviewing agency policies and procedures and makes suggestions for changes.
• Available to answer staff questions related to HIPAA, confidentiality, ROIs, court documents, etc.
• Processes Release of Information requests received for information to and from other agencies, care providers, attorneys, client requests, etc. per ROI procedure and enters the Disclosure Management form in the EMR.
• Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent client data from various sources, including electronic, off‑site, or physical records that match the client request; scans records into the EMR database.
• Responds to walk‑in customers requesting assistance and logs information into the EMR as appropriate.
• Responsible for incoming department calls.
• Scans various types of documentation received into the EMR as needed.
• Assists with ad‑hoc document requests throughout the day.
• Handles off‑site/archive requests.
• Assists and provides backup and assistance for other HIM positions as needed/assigned.
• Other duties and/or responsibilities as assigned by Manager.

• Associate's Degree or higher required.
• 2‑3 years of similar position‑related experience. One year of previous medical office experience preferred. One year prior experience working in a behavioral health environment preferred.
• Basic PC knowledge/skills with experience in Microsoft Office products required; medical records terminology required; data entry experience required; HIPAA/Privacy regulations required.
• Good attention to detail; ability to maintain confidentiality; flexibility to manage a variable workload; ability to train staff on appropriate procedures; and ability to interact with the Agency’s customers in a professional and courteous manner.