Case Manager Team Lead

** Lead care that truly changes lives
** For more than 160 years, Anglicare has supported people through life’s transitions with dignity, respect and practical care. At Warriewood Brook, we deliver high‑quality home care services that support older people to live safely, independently and well — guided by strong clinical governance and a deeply person‑centred approach.

As part of our evolving
** For Life
** service model, this role plays a critical leadership role in ensuring care services are safe, compliant, connected and responsive to individual needs.
** Your opportunity
**** Full-Time
** As
** Case Management Team Leader
** at our
** Warriewood
* * Retirement Village, you’ll provide confident, compassionate leadership to a multidisciplinary team delivering home care services across government‑funded and private programs. You’ll balance clinical oversight, operational performance and people leadership — ensuring quality outcomes for clients while supporting and developing your team.

This is a full‑time leadership role based at
** Warriewood Brook**, working closely with clinical, village and operational teams.

With care and clarity, you will:
* Lead, coach and support Care Partners and Health & Wellness Coordinators Ensure care delivery aligns with Aged Care Quality Standards and individual client goals
* Oversee care planning, service delivery, documentation and compliance
* Manage client budgets, reporting, KPIs and workforce performance
* Monitor incidents, feedback and risk, ensuring timely resolution and learning
* Promote strong collaboration across clinical, village and operational teams
* Champion reablement, independence and client choice
* Foster a culture of accountability, learning and continuous improvement
** What you’ll bring
** You are a capable, values‑driven care leader who can navigate complexity without losing sight of the person at the centre of care. You bring both structure and empathy — supporting teams to deliver high‑quality outcomes while maintaining strong compliance and performance.
*
* You will have:

*** A degree in Social Work, Human Services, Health Sciences, Nursing or a related discipline
* Demonstrated experience leading teams in aged care, community care or clinical services
* Strong knowledge of Aged Care Quality Standards, care planning and compliance frameworks
* Proven ability to manage operational KPIs alongside compassionate care delivery
* Confident leadership and interpersonal skills, with a focus on coaching and development
* Ability to build strong cross‑functional relationships
* A current driver’s licence
** Highly desirable:
*** Qualification in Frontline Management or similar leadership training

At Anglicare, you’ll find purpose, support and opportunity. You’ll join a respectful, collaborative team grounded in Christian values — where leadership is encouraged, learning is supported, and care is genuinely person‑centred.

You’ll also enjoy:
* Salary packaging to increase your take‑home pay
* Ongoing leadership development and clinical governance support
* Flexible work options aligned to community and team needs
* Employee Assistance Program and wellbeing initiatives
* Access to Fitness Passport and discounts at 400+ retailers

To apply , please click
** Apply**. All applicants will receive a response.

Anglicare Sydney is as wonderfully diverse as the communities we serve. While we are guided by Christian values, we welcome people of all faiths and backgrounds who share our commitment to care, dignity and service. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, abilities, genders and cultural backgrounds.
* Disclaimer:
We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
* Application Close Date:
March 20, 2026#
** Your rewards and benefits
** We believe that caring for others starts with caring for our people. Because you put so much heart into helping the most vulnerable in our community, we're committed to supporting you to thrive both professionally and personally.

Here, we recognise that meaningful work deserves meaningful support. So, we've designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life.

We support your career by investing in your growth, balance and security through professional development opportunities. We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family.
** Employee Referral Program
** Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role!  Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service.
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