Front Office Receptionist – Pediatric Medical Office

Front Office Receptionist – Pediatric Medical Office (Healthcare)

Full-Time OR Part-Time | Monday–Friday | One Evening per Week + Rotating Saturdays

• Monday–Friday
• One evening shift per week (until 8:00pm)
• Rotating Saturday mornings (one per month, 8:00am - 12:00pm)

• Greet patients and families in a professional, warm manner
• Answer high-volume phone calls and route appropriately
• Schedule, reschedule, and confirm appointments
• Verify insurance eligibility and collect copays
• Check patients in and out using EMR system
• Maintain accurate patient records
• Manage incoming mail and office correspondence
• Support providers and clinical staff with administrative needs
• Ensure HIPAA compliance and patient confidentiality

• Previous medical office experience preferred (pediatrics a plus)
• Proficiency with electronic medical records (EMR) systems
• Strong computer and multitasking skills
• Excellent verbal and written communication skills
• High attention to detail and organizational skills
• Professional demeanor with exceptional customer service
• Ability to remain calm and efficient in a fast-paced environment
• Ability to sit or stand for extended periods

• Competitive pay (based on experience)
• Comprehensive benefits package including:
• 401(k) with matching
• Health, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off
• Paid training and ongoing professional development
• Supportive team environment with open communication
• Opportunities for growth within the practice

We believe front office staff set the tone for every patient experience. If you are compassionate, detail-oriented, and enjoy making families feel cared for from the moment they walk through the door, we would love to meet you.

Apply today to join our team!